Privacy Policy

Central to the success of Global Prime is our commitment to our clients. We honour without reservation our obligation to respect and protect the privacy of the personal information of individuals with whom we deal.

The information we collect

Global Prime Pty Ltd may collect personal information from you from time to time. The personal information may be collected via a number of methods not limited to but including account application forms, newsletters, seminars or over the telephone. Whenever it is reasonable and practicable to do so, we only collect information about you directly from you.

Typically Global Prime may collect the following details from you with your permission:

• Name, address, telephone number;
• Email address;
• Financial information;
• Investment experience; and
• Other related information.

We only collect personal information about you which is reasonably necessary to:

• provide you quality products or services;
• consider applications and approaches you make to us ; and
• maintain your contact details .

We generally hold personal information relating to:

• the products and services we provide or have provided to you;
• your financial interests and sometimes your financial position; and
• your contact details.

How that information is used

We only use and disclose personal information about you for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without your permission.

For example, we may from time to time use your personal information to inform you of investment opportunities or to provide information about products and services which we expect may be of interest to you. However, we do respect your right to ask us not to do this.

We do not sell personal information to other organisations to allow them to do this.

We may disclose personal information to service providers who provide services in connection with our products and services or we may provide information about you to your nominated financial adviser with your permission.

Keeping information accurate and up to date

We take all reasonable steps to ensure that all information we hold is as accurate as is possible. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.

The information is provided in good faith and has been derived from sources believed to be reliable and accurate at the date indicated. Global Prime, its related bodies corporate or the directors or officers of those entities do not make any representation or warranty of reliability, completeness, fitness for purpose or accuracy of the information or any third party website linked to this Website.

If you use the information, you do so at your own risk and you should consult Global Prime as to whether or not more recent information is available which will affect your investment decision.

Keeping information secure

We use security procedures and the latest technology to protect the information we hold. Access to and use of personal information within Global Prime is appropriately limited to prevent misuse or unlawful disclosure of the information.

If other organisations provide support services, we require them to appropriately safeguard the privacy of the information provided to them.

Where the personal information we collect is no longer required, we delete the information or permanently de-identify it.

How you can access your information

You can contact us to request access to your information. In normal circumstances we will give you full access to your information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.

Dealing with Global Prime online

Your account information is password protected and we recommend you do not divulge your password to anyone. To further protect your personal information, your log-in time will automatically expire after a certain period of inactivity.

Global Prime cannot guarantee or accept responsibility for the privacy practices or the content of websites to which we provide links.

Contact us

If you have any questions regarding our privacy policy or handling of information, please contact us.